Watch On-Demand: Resource Management in iCarol Webinar
Get immediate access to this webinar below — yours to review any time, anywhere.
You Will Learn:
- Structuring your resources to best meet your needs
- Searching resources by taxonomy, categories, and name. Filter by geography to find just what you need
- Hiding or displaying data fields to ensure clean and consistent records
- Managing the data fields people see based on their role in your organization
- How custom data fields let you store the data your way, and enhance your searches!
- Tagging resources with taxonomy and your own custom categories
- Ensuring completeness with quality assurance tools
- Automatically verifying your resources — send out thousands of requests with a few short clicks
- Say goodbye to clogged email accounts — replies come back to your iCarol system, neatly organized and ready for your review
- Coverage areas? We’ve got you covered
- How call-takers provide feedback on what records need your attention